How long does delivery take?
Orders are typically processed within 1–3 business days. Typical delivery is 7–16 business days for the United States and most European destinations, and up to 20 business days for many other destinations.
How do I track my order?
When your order ships, we send a shipping confirmation email with your tracking number and, when available, a carrier tracking link. Tracking can take a few days to update after dispatch.
How long do I have to request a return?
Our standard return period is 14 days. Some hygiene-sensitive products can have special return conditions after a seal has been broken. See our Return Policy for the complete conditions and any statutory rights that apply.
What if my order arrives damaged or incorrect?
Contact us as soon as possible with your order number and details of the issue. Photos can help us review damaged or incorrect items faster.
Do you ship internationally?
Yes. 3KDyn ships to the United States, most European countries, and selected destinations in Canada, Australia, and other regions. Availability can vary by destination.
How do I contact customer support?
Use our Contact Us page or email info@3kdyn.com. If your question concerns an existing order, include your order number so we can help you faster.